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POTS
Plain Old Telephone Service
PRI
Primary Rate Interface
PSTN
Public Switched Telephone
Network
QoS
Quality of Service
RSVP
Reservation Protocol
RTP
Real-Time Protocol
RTSP
Real-Time Streaming Protocol
SDP
Session Description Protocol
SIP
Session Initiation Protocol
SIMPLE
SIP Instant Messaging and
Presence Leveraging Extensions
SMDI
Simplified Message Desk Interface
SMDR
Station Message Detail Recording
SMTP
Simple Mail Transfer Protocol
SNMP
Simple Network Management
Protocol
SRTP
Secure Real-Time Transport
Protocol
TAPI
Telephony Application
Programming Interface
TCP/IP
Transmission Control Protocol/
Internet Protocol
TLS
Transport Layer Security
TSAPI
Telephony Server Application
Programming Interface
UCD
Uniform Call Distribution
UDP
User Datagram Protocol
UMTS
Universal Mobile
Telecommunications System
(www.umts-forum.org)
VCX™
Voice Core eXchange
VLAN
Virtual LAN
VM/MS
Voicemail/Messaging System
VoIP
Voice over Internet Protocol
VPIM
Voice Profile for Internet Mail
VTL
Virtual Tie Line
W3C
World Wide Web Consortium
(www.w3.org)
WAN
Wide Area Network
Wi-Fi
Wireless Fidelity
WLAN
Wireless LAN
XML
Extensible Markup Language
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